Shipping policy

By Zaya Jewelry Shipping Policy

We are dedicated to providing you with exceptional service and a seamless shopping experience. Please review our shipping policy details below:

Processing Time: Orders are processed within 2 business days after receipt of payment.
Made-to-Order Pieces: Each made-to-order piece is crafted with care and may take longer. We will confirm the estimated delivery time via email once your order is confirmed.
Customs and Duties: For international shipments, customs duties, taxes, and fees levied by the destination country are the recipient's responsibility. These costs are not included in the purchase price.
Delivery Times:
- Local deliveries: Typically arrive within 3-7 days.
- International deliveries: May take up to 21 days, depending on customs clearance at the destination country.
Order Tracking: Tracking information will be available once your order is shipped, so you can monitor the shipment.

Unforeseen Circumstances: Delays or loss of shipments due to unforeseen circumstances can occur. We will strive to resolve any issues in the best way possible and keep you informed throughout the process.
Customer Support: If you have questions or need further assistance, please contact our customer service team at byzayajewelry@gmail.com.

Thank you for supporting By Zaya Jewelry. We appreciate your trust and look forward to delivering your beautiful jewelry.

By Zaya Jewelry Team

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